Archive of Business Articles – Chris Crum
- Salesforce Adds AI Enhancements
Salesforce announces new AI enhancements, adding Informatica and MuleSoft to improve the clarity of businesses’ core data, and to enrich data with operational signals.... more
- OpenAI and SearchKings Partner on ChatGPT for Small and Medium-Sized Businesses
SearchKings announces a partnership with OpenAI to provide small businesses with training and support in configuring accounts and implementation of secure technology.... more
- Zendesk Microsoft 365 Integrations Enhance Employee Support
Zendesk solidifies its position as a leader in enterprise AI automation, collaborating with Microsoft 365, and giving customers streamlined support capabilities.... more
- Verizon Report: SMBs Worry They Are at a Disadvantage When It...
Verizon Report: SMBs Worry They Are at a Disadvantage When it Comes to Cybersecurity with Mobile Devices Under Attack... more
- Facebook Makes It Easier for Employers and Potential Employees to Connect
Facebook is bringing back its Jobs feature, helping local employers and jobseekers connect easily through Marketplace, Pages, and Groups.... more
- SBA Waives Loan Fees for Small Manufacturers
With lower SBA fees and new MARC loans, small manufacturers gain affordable funding to grow, reshore production, and strengthen America’s supply chains.... more
- Google Launches New Resource Hub for Small Businesses
With new digital tools, and success stories from companies using these tools, Google launches Its new resource hub for small businesses to help them achieve revenue growth.... more
- Amazon Business Grew Number of Items from Small Businesses by Nearly...
Launched in the U.S. ten years ago, Amazon Business has helped U.S. small business customers save money with quantity discounts, including more than $25 million in the past year.... more
- Yelp Local Co-Branded Showcase Ads Connect National Brands and Local Businesses
Highlighting local businesses directly in search results, Yelp’s new advertising solution allows national brands to spotlight local business partners for Yelp users.... more
- NFIB Looks at How Small Businesses Incorporate Tech and AI Advancements
NFIB Looks at How Small Businesses Incorporate Tech and AI Advancements... more
- William Briggs To Serve As the Deputy Administrator of SBA
The SBA announces the new Deputy Administrator to its leadership team, after the swearing-in of William Briggs.... more
- Bauer Inc. Named 2025 Small Business Exporter of the Year
Showing how it can help encourage and support US small businesses to enter the international marketplace, the SBA announces Bauer Inc. as the winner of the Small Business Exporter of the Year award.... more
- Sovos and Shopify Partner to Automate Sales Tax Filing for Merchants
Shopify Tax will be integrated with Sovos Sales and Use Tax filing solution to offer businesses a more streamlined experience to manage sales tax compliance.... more
- Shopify Launches Summer Upgrades
With new product launches and feature updates, Shopify allows apps and agents to search real-time product data and display relevant products for businesses of all sizes.... more
- SBA Launches Onshoring Portal
A new tool to help small businesses identify US manufacturers and producers is launched by the SBA with its free Onshoring Portal.... more
- Zoom Announces Workplace for Frontline to Support Mobile-First Shift Workers
Zoom Workplace for Frontline unlocks agentic Zoom AI Companion skills for frontline workers and managers which includes features for on-shift communications and work management.... more
- SBA Announces Measures to Stop Fraud
The SBA announces new citizenship and date-of-birth verification methods to prevent fraudulent loan recipients, and to ensure that loans only go to eligible US small businesses.... more
- SBA Announces Made in America Manufacturing Initiative
The Small Business Administration announces a new manufacturing initiative to empower small businesses by restoring US economic dominance and national security.... more
- Verizon Business Announces GenAI Assistant for Small Businesses
A new AI tool from Verizon helps small businesses offer faster and more efficient customer interactions by providing instant text responses and by learning and improving over time.... more
- BrightLocal Study Looks at How Online Reviews Impact Consumer Decisions
A recent survey shows that even if consumers do not feel like sharing their own reviews, they read both positive and negative online reviews to form their opinions.... more
- New SBA Administrator Kelly Loeffler Outlines Priorities
The Small Business Administration will empower small businesses and fuel economic growth, says Kelly Loeffler, new SBA Administrator.... more
- Honeywell Survey Looks at Retail AI Plans
A recent survey concludes that most retailers believe AI will help their business stay competitive by improving employee job satisfaction and the customer experience.... more
- Meta Introduces Ads in Threads
Meta announces testing the addition of ads to its Threads platform, enabling consumers to have a personalized experience, and businesses to manage brand safety.... more
- Shopify Gets Many Updates
To help businesses focus on sales, customers, and innovation, Shopify announces 150 new updates, including to account features, product bundles, and financial management.... more
- Kelly Loeffler Picked to Lead Small Business Administration
Former Georgia Senator Kelly Loeffler is nominated by President-Elect Trump to be the 29th Administrator of the Small Business Administration and is expected to be confirmed soon.... more
- With 78% of SMBs Embracing AI, Picsart Launches New Logo Maker
With its survey finding that 80 percent of business owners says branding is critical to their growth, Picsart launches a new AI- powered logo maker for small businesses.... more
- CNBC and SurveyMonkey Survey Looks at Small Business Confidence Post- Election
Small business confidence reaches its highest level since 2018, according to a post-election survey.... more
- Okta: Two-thirds of U.S. SMBs Cite Financial Loss, Trust Damage as...
Cyberattacks, outranked only by inflation and interest rates as a concern of small businesses, are having a big impact on the mental health and morale of owners and their employees.... more
- Dropbox Launches AI Search Tool Dash for Business
Dropbox announces its new AI-powered search tool, designed to make it easier for business employees to search and share content from across connected apps.... more
- SBA Finalizes Rule to Lower Costs for Small Businesses
The SBA adopts a new rule easing debt refinancing under the 504 Loan program, allowing small business owners to access more affordable capital for expansion or to grow their business.... more
- Nationwide Finds One Quarter of Small Business Owners Have Been Targeted...
A survey shows that small business owners are underestimating the cost and impact of cyberattacks, even as more admit to having experienced threats from generative AI scams.... more
- Google Says New Updates Can Help Businesses with Holiday Shopping Season
Users of Google’s new Merchant Center can now see shopping trends ranked by popularity, and organized by topic and product, along with insight summaries and custom data sets.... more
- SBA to Host Small Business Cyber Summit
The SBA announces its third annual summit, designed to equip small businesses with tools and resources to combat cybersecurity risks.... more
- SBA Launches Business Resilience Guide
Advice and resources for disaster preparation by small businesses, including best practices and template forms, are offered in a new Business Resilience Guide from the SBA.... more
- Alignable: Business Owners Struggle with Rent
A recent study shows that small business owners are struggling with revenue losses and high interest rates, resulting in record rental delinquency rates, despite the reported decline in inflation.... more
- Allstate/ US Chamber of Commerce Study Finds Investing in Resilience Saves...
A recent study shows how prior investments in disaster resiliency programs and resources can result in substantial economic savings and enable local economies to rebound... more
- Salesforce Adds Lists Feature to Slack for Project and Task Management
Salesforce integrates project and task management into Slack with new Lists feature, streamlining collaboration and boosting productivity in teams.... more
- Zoom Looks to Improve Team Productivity and Collaboration with AI
With the availability of its new AI Companion, Zoom provides users with additional communications features that can be used in the office, at home, or on the go.... more
- Faire Survey- Americans Willing to Spend Extra $2K This Year on...
Also, the majority of Gen Z and millennials want to support their local independent businesses and help them thrive by shopping there more, spending more, and even traveling further.... more
- Slack Survey Looks at Accelerating AI Use in the Workplace
As AI usage increases in the workplace, businesses have still not implemented instructional guidelines because of concerns about data security and accuracy.... more
- SBA Launches Investing in America Small Business Hub
SBA announces a new Hub to help small businesses connect to resources, funding opportunities, and support in the new Investing in America agenda.... more
- Meta Adds More Ways to Reach Customers
Facebook parent, Meta, adds more video options and AI tools to its Advantage Suite for businesses, increasing the capability to personalize ads and optimize sales performance.... more
- GoDaddy Survey: 75% of Entrepreneurs Believe Generative AI Gives Them an...
Entrepreneurs increasingly embrace GenAI, foreseeing competitive advantages. GoDaddy’s survey reveals rapid adoption and optimism for AI’s potential in small businesses.... more
- GoDaddy Launches New AI tool to Save Small Business Owners Time
With its new artificial intelligence tool, Airo, GoDaddy will help small businesses establish their online presences and appeal to new customers.... more
- Slack Survey: Many Owners Think This Is a Make or Break...
With inflation and economic conditions continuing to worry small business owners in 2024, a survey shows that many hope their 2023 improvements will continue to pay off.... more
- SBA Announces ‘Empower to Grow’ to Aid Small Disadvantaged Businesses with...
The SBA announces improvements to its 7(j) Management and Technical Assistance program to update its core services and advance equity in federal procurement.... more
- Yelp Updates Aim to Enhance Connections between Consumers and Local Businesses
Celebrating its 20th year, Yelp announces new AI powered business summaries to help consumer decision-making and AI powered smart budgets to optimize business ad spending.... more
- Paychex Survey: Small Business Wage Growth Continues Downward Trend
A recent survey finds that the rate of hourly earnings growth continued to decline at U.S. small businesses in 2023, although the number of jobs continued to grow.... more
- Software Advice Survey: Sixty-Eight Percent of Small Business Retailers See Above...
A recent survey shows retail shrink is increasing due to theft and other factors, and businesses need to address it with increased technology for inventory management and security.... more
- SBA Shares Progress in Small Business Lending
With lending increases in its microloan, 7(a), and Section 504 loan programs, the SBA heralds its progress in assisting small and minority-owned businesses.... more